Privacy Policy

Aeviya LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered hiring platform ("Service"). This policy applies to all users, including hiring managers, recruiters, administrators, and job candidates.

Account Information

• Email address and name
• Organization details and role information
• Profile preferences and settings
• Authentication data through Auth0

Candidate Data

• Resumes, cover letters, and portfolio documents
• Contact information (when unlocked by employers), including mobile phone numbers you provide
• Skills, experience, and education details
• Interview responses and AI-generated evaluations
• Application history and job preferences

Usage Data

• Platform interactions and feature usage
• Search queries and filter preferences
• Credit consumption and billing information
• System logs and performance metrics

Technical Data

• IP addresses and browser information
• Device identifiers and operating system details
• Cookies and similar tracking technologies
• Session data and user preferences

Service Provision

• Facilitate job postings and candidate applications
• Conduct AI-powered interviews and evaluations
• Generate KPI scores and match recommendations
• Provide analytics and reporting capabilities

Platform Improvement

• Enhance AI algorithms and matching accuracy
• Improve user experience and interface design
• Develop new features and functionality
• Monitor system performance and security

Communication

• Send important service updates and notifications
• Provide customer support and technical assistance
• Share relevant product announcements
• Facilitate team invitations and collaboration

Text messages (candidates, optional)

If you are a job candidate and choose to receive SMS about an application with a specific employer on our platform, we may send a small number of transactional texts related to that interview process—for example, a link to schedule an interview after you are shortlisted, or a confirmation with date, time, and a link to join. Typical frequency is zero to two messages per application. We do not use this program for marketing text blasts unless you separately opt in to other communications described on our consent pages.

SMS is optional and requires your affirmative choice on our consent page or when scheduling an interview (when a mobile number is on file). Interview texts include a notice that you may reply STOP to opt out. Message and data rates may apply.

You may opt out at any time by: (1) using your consent preferences page linked from our emails; (2) unchecking the SMS option when rescheduling; or (3) replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any interview text from us—we will send a one-time confirmation and stop further interview texts for the relevant employer(s). Reply HELP for brief program information. We do not send a separate SMS to confirm opt-in. Carriers are not liable for delayed or undelivered messages.

Within Your Organization

Information is shared among authorized team members within your organization based on their role and permissions. Candidate contact information is only accessible after using credits to unlock it.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Auth0 for authentication and user management
• OpenAI for AI-powered analysis and evaluations
• Cloud infrastructure providers for hosting and storage
• Email service providers for communications
• Twilio to deliver optional candidate SMS when you have opted in and to process inbound STOP/HELP replies for opt-out and support

Legal Requirements

We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of Aeviya, our users, or others.

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Role-based access controls and permissions
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with industry-standard protections
• Audit trails for all data access and modifications
• Multi-factor authentication options

We retain information for different periods based on its purpose:

• Account Data: Retained while your account is active
• Candidate Information: Retained per your organization's preferences
• Audit Logs: Retained for 7 years for compliance purposes
• Usage Analytics: Retained for 2 years for service improvement
• Billing Records: Retained per legal requirements

Access and Control

• View and update your profile information
• Export your data in machine-readable formats
• Delete your account and associated data
• Control notification preferences

Text message preferences (candidates)

If you opted in to interview-related SMS for an employer on our platform, you can withdraw at any time using the consent preferences link in our emails, by updating your choice when rescheduling an interview, or by replying STOP to any interview text we sent you. Opt-out stops future texts for that employer (or employers, if the same number is associated with more than one active grant); it does not delete messages already delivered. To receive interview texts again after opting out, you must opt in again on the consent or schedule page.

GDPR Rights (EU Users)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

CCPA Rights (California Users)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising rights

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized experiences

You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically.